Our Responsiveness :

We are available 24/7 and aim to respond to emergency calls within 4 hours. In regards to ordinary repairs and service, we aim to be at your site within 24 hours. Calls are prioritized based on severity. This allows us to meet, and usually exceed, our customers' expectations with minimal interruption to their operations. Responsiveness touches at the core of our business.

Our maintenance service contracts focus entirely on prevention. Our technicians run through a checklist of tests and procedur;es that is the result of years of analysis. Our procedures incorporate the equipment manufacturer's recommendations as well..

Why have a maintenance service contract?

  • Extend the life of your expensive equipment
  • Reduce the number of emergency service calls
  • Consistent energy efficiency

If you are interested in scheduling a visit so that we may provide a proposal, please give us a call, or send us an e-mail.

TLP Climate Control is proud to be designated as STAR qualified for its service excellence by the Mechanical Service Contractors of America (MSCA).

The MSCA is the nation's leading trade association that represents the heating, ventilation, air conditioning, and refrigeration (HVACR) industry. Its STAR qualified members belong to an elite group of mechanical service contractors recognized as industry leaders and acknowledged for their achievements in customer support, quality workmanship, and safe and reliable service.

STAR qualified members are distinguished for their upholding of the following criteria:

  • Prolonged experience in the HVAC industry
  • Maintained, outstanding safety record
  • Documented service safety and health programs
  • UA Star certified staff
  • Annual MSCA-sponsored program employee attendance
  • Maintained, estalbished inventory control program
  • Consistently high levels of customer service and support